Privacy Policy

Topicthread is committed to safeguarding your privacy. Contact us at if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you. If you would like to download and/or delete your data, simply click here to access Delete Me or via the main menu.

GDPR Compliance:
Topicthread does not collect or use your data without your permission. Any user data required and/or shared inside Topicthread is used to make Topicthread more customised for all users. By signing up to Topicthread you understand that your information is shared inside Topicthread and that it stays inside Topicthread. User data is not sold nor distributed outside of Topicthread. By signing up to Topicthread you acknowledge that your data shared may be anonymously collected to improve the performance and delivery of Topicthread. All users have the right to delete their account at any time and in the event of doing so, all user data will be removed — there will be no backups kept of your data. Topicthread believes it is the right of every user to have this choice in compliance with the GDPR and if there is any breach of such data users will be notified. By signing up and being a part of Topicthread as a member and/or subscriber you understand what Topicthread does with your data and you acknowledge and agree with its use.

The Details in Depth

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) –

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you simply by heading to Delete Me, including any data you have provided to us. You can also request that we erase any personal data we hold about you through Delete Me. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data we gather

Information you have provided us with
This might be your e-mail address, name, profile details, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your user information, your IP address, your user history (if there is any) etc. This information is used to improve your user experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. See the list of our partners on our affiliate pages.

Publicly available information
We might gather information about you that is publicly available.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we use your Personal Data

We use your Personal Data in order to:

  • Provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
  • Enhance your customer experience;
  • Fulfil an obligation under law or contract;
  • To ensure all users comply with Topicthread’s user terms.

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service or to send/offer you a product;
  • to communicate either for sales or invoicing;
  • to provide a safe and secure user experience.

With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes we have asked your consent for.

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than required.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Project Hero

To become a Hero you must comply with this policy and our terms and conditions. To become a Hero you must have a valid PayPal account. Topicthread collects your activity by the links provided by Project Hero. It is important to understand that your activity is tracked via your individual reference (link) to reward Hero dollars. If you do not wish your link to be tracked, Project Hero is an ‘opt in’ choice, therefore you will not be tracked (via reference) if you do not choose to become a Hero. Further, your PayPal address is kept on file for invoice (billing) purposes. These details will be kept for a lengthened period of time to comply with taxation laws. Please note that your personal details are not acquired. The data provided (PayPal email address) is kept and used for payment and verification purposes.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing Topicthread to you possible or to enhance your user experience.

We share your data with:

Our processing partners:

  • SPROOKE by Topicthread
  • AM8 International

Our business partners:

  • SPROOKE by Topicthread
  • AM8 International

Connected third parties:

  • SPROOKE by Topicthread
  • AM8 International

We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

Your Security

As a part of our security initiatives we use a form of security software, external to Topicthread, that creates and stores an activity log that captures the IP address, username, email address and tracks user activity (like when a user makes a comment). Information will be stored locally for 30 days and remotely for 1 year. Information on remote logs cannot be cleared for security purposes.

Enrolments

  • Courses you’ve enrolled.
  • Courses your answers, comments, files.

When you enrol and/or purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information to:

  • Send you information about your account and order.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Appointments (Bookings)

  • Appointments made using our Calendar.
  • Any bookings made through our Calendar.

When you make an appointment with us, we’ll ask you to provide information including your name, email address, phone number and optional information like username and password. We’ll use this information to:

  • Send you information about your appointment.
  • Respond to your requests.
  • Process requests and prevent fraud.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future appointments.

We will store appointment information for 1 year for booking limits per user per year. This includes your name, email address and appointment details. If you choose to Delete Me this will erase all of your data and override this period, however this includes all data you have stored on Topicthread.

Sharing

Topicthread allows users to share their content via Twitter and is completely optional. As a result, our Topicthread makes requests to Twitter’s servers for you to be able to tweet Topicthread’s content using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update. Please note, regardless of sharing, only Topicthreaders will have access to your content on Topicthread in alignment with your profiles privacy settings.

How we secure your data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks with reinforced user login required and a continuous security protocol to keep all Topicthread users safe.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Contact Information

Topicthread Legal — please use in Subject heading and direct to admin@topicthread.com

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy.
Last modification was made 25.09.2018